General Terms & Conditions

1. Our Terms

All use of our web site “Initial IT Services Ltd also known as Initial IT,,,” herein after referred to as Site, is on these terms. If you do not agree with the terms, then cease use of the Site now.

The terms are a contract between us and you may wish to print a copy for future reference. We sometimes change the terms and changes will be posted here.

The terms of use of this site extend to include the following elements detailed in separate documents, of which are separated for easy reading, however should be considered as a whole for the purpose of determining the terms within which the site may be used, these are:

Distance Selling Regulations, Privacy Policy, Data Protection Policy, Complaints Procedure, Equal Opportunities Policy, Environmental Policy, Health and Safety Policy, Accessibility Policy (in terms of the Disability Discrimination Act 1985, and Compatibility and Conformance with web Technologies, Hosting Terms & Conditions

2. Information

We work very hard to make sure information on the Site is accurate and up to date. Let us know if you find anything that is wrong.

However, you should check independently any information before you rely on it. No representations are made by us that the information is accurate and up to date or complete and we do not accept liability for loss arising from any inaccuracy or information that is out of date. This is a web site providing information free of charge, unless a subscription is paid in which case our maximum liability will be the remainding term of the subscription value.

3. Copyright

Copyright material appears on the site, which is our or our licensor’s property. Do not copy anything on the Site without prior emailed or written consent. We do not give permission for you to republish, alter, transmit or otherwise copy any material on the Site, but you may download information from the Site for your own personal use. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without express permission and of the copyright owner.

Initial IT is our trading name and is registered pursuant to the Business Names Act.

Initial IT is our Trade Mark(s) and the Initial IT logo is our trade names.

You may not use them without our written permission.

All other trademarks or registered trademarks mentioned within the Site belong to their respective owners.

4. Disclaimer

Every effort is made to ensure the accuracy and currency of the information contained in the pages of the Site. However, contents are subject to change from time to time and Initial IT Services Ltd can accept no liability for the accuracy of all the information presented at any given time.

Initial IT Services Ltd reserves the right to make changes without notice. Some links may lead to information maintained by third parties and Initial IT Services Ltd accepts no responsibility for the accuracy of any other aspect of information obtained through such links. Every effort is made to ensure downloadable content is free from Viruses. Initial IT Servies can accept no liability for damages resulting from virus infection.

If you as a user of our website identify files hosted on our website as infected with a virus, or seem to be corrupt in any way shape or form, we would appreciate you emailing our webmaster immediately at

5. Liability

Some information on our site is provided free of charge, we do not accept liability for it.

We will not be liable to you for any indirect or consequential loss, loss of profit, revenue or good will arising from your use of the Site or information on the Site.

However some areas of our site are based on a subscription basis and therefore are charged for. We limit our liability in these areas to a maximum of the subscription charge paid or the subscription charge not used at the time which ever is the least.

We will not be liable to you for any indirect or consequential loss, loss of profit, revenue or good will arising from your use of the subscription sections or information on the Site.

Subject as provided below, all terms implied by law are excluded.

We accept liability for death or personal injury caused by negligence or responsibility for fraudulent misrepresentation.

6. Supply of Goods and Services

Where you buy a good or service from our Site you are subject to our Conditions of Supply (See Conditions of Supply UK) (See Conditions of Supply International), which supplement these conditions.

7. Complaints

Initial IT Services Ltd endeavours to respond to complaints within 5 working days. Either complaint received by Email, Fax or Letter. See our Complaints Procedure.

8. Law

You agree that English Law shall apply to these terms and to submit to the jurisdiction of the English Courts if a dispute arises.

We aim to ensure our Site complies with English law but not laws of any other country.

If there is anything on the Site that you are not allowed under the laws to which you are a subject to access or see, cease using the Site immediately.

9. Accessibility

The website is provided as is and without warranty with regard to its accessibility, the website from time to time will need to be taken down for routine maintenance, such planned maintenance will be prior notified to the users of our site in a prominent location.

Un-planned downtime can not by virtue of its nature be planned for therefore we apologies in advance should this happen. See our Accessibility Statement.

10. Links

There are many links within the Initial IT Services Ltd website, if a link does not appear to work, please refer this to the webmaster for investigation.

All content on sites external to that of the Initial IT Services Ltd website is provided by there owners pursuant to their own terms and conditions.

We have no control of what is published on other linked servers, if you wish to report that a link either does not work or Is inappropriate in any way please make contact with the webmaster.

Should you wish to be linked to the Initial IT Services Ltd website then please contact the webmaster for details.

If you would like Initial IT Services Ltd to be linked to your site then please contact the webmaster for details of logo usage, license terms and conditions and an appropriate URL.

11. Severability

The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.

12. General

Any formal legal notices should be sent to us at the address at the end of the terms by email and confirmed (with a hard copy) by post.

Failure by us to enforce a right does not result in waiver of such right unless Initial IT Services Ltd acknowledges the waiver in writing.

You may not assign or transfer your rights under this agreement.

We may amend these Terms at any time by posting a variation to the Site, without notice.

Further information on these terms and our contact details are:

E-Legal Department
Initial IT Services Ltd
Kings House
St Johns Square
West Midlands


Telephone: 0330 380 1138

Fax:  0843 265 1432

Email: webmaster

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